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Most homes in the UK can have a charge point installed. However, there are some basic checks that are required. Most EV charge point installers will check this before carrying out the installation. Many offer an online survey to check. An installer will be able to advise if any further equipment is required, for example an SPD, Surge Protection Device.
There are a few considerations, do you need permission to install a charge point, for example from your landlord or housing committee. Is the property Domestic or Commercial, do you want to be able to charge others to use your charge point.
The speed you can charge from an AC charge point is dictated by the inbuilt charger in the car and then by the available power supply in your property. Is it Single Phase or Three Phase.
Yes, you have a couple of options for controlling the charger remotely. You can use the Electric Miles app, our partner's solution, which supports both solar and smart charging for residential and commercial setups. Alternatively, you can use our Green Drive app, which provides seamless remote control capabilities. Our chargers are also compatible with over 70 different OCPP backend providers so you can use the best solution for you.
Yes, All Vestel AC charge points are OCCP compatible. A third-party backend will be required and possibly a payment terminal.
Yes, locally via RFID cards, remotely via a compatible backend, or through our Drive Green application. All Vestel charge points are supplied with a 1 Master card and 2 User Cards.
Yes, you can control the charger remotely through our partner's Electric Miles app, via our Drive Green app or using an OCPP backend.
This depends on the cost of your electricity and size of battery. Assuming your battery was empty you can estimate the cost for a full charge by multiplying your battery size by your cost per kWh. For instance, if you pay 36p a kWh and you have a 50-kWh battery then the cost for a full charge is £18.
Tethered chargers include the charging cable to the vehicle as part of the charger, whilst socketed chargers require a separate charging cable, often supplied with the vehicle when purchased.
This is a personal choice, having a tethered model, provides the user with an easy to connect charge point, there is no need to remove the cable from the boot of the car or place it back after use. No worry of having to place a wet or dirty cable in the car.
Socket Models are popular at workplace or commercial settings as the owner of the charge point does not have the stress of repairing a damaged cable or the worry of it being stolen.
A tethered charge point can be more expensive than a socket version.
There are various ways to purchase a Vestel charge point, please contact evchargers@vestel-uk.com for the latest information on retailers and approved installers or complete the request for more information page on our website.
Price is dependent on model, please complete the request for further information or email evchargers@vestel-uk.com to find out more
An AC charger point, 7.4kW will be considerable quicker than using a standard 3 pin plug and socket. The 22kW models offer an increased charging rate compared to 7.4kW, but are only available for 3 phase installation. Vestel E Mobility can also provide rapid charging via the use of a DC charger. Please complete the request for further information or contact evchargers@vestel-uk.com for details on our DC range.
If your electricity supply is adequate, our EVC10 is perfect for dual charging.
Frequently asked questions
Each Libra Model is given a description, this description indicates the features included:
AC7 AC (current) with 7.4kW output power
HS Smart Charging Compliant high secure variant
W Complete with Wi-Fi module
D Display model
PEN Complete with in built O-PEN fault detection device
MID In-built MID meter
T2P Tethered cable
LIB Libra range
CT In built power optimiser (optional CT clamp required)
2E Dual ethernet port
CT Clamp, which is required to complete DLM configuration.
Mounting Post, for installations that cannot be mounted on a wall. Our posts can be used to mount a single charge point or two charge points back-to-back.
Dynamic Load Management is a feature that helps protect your main fuse of the property or the supply to the charger(s). You can manage the load of one charger or a cluster of chargers depending on the installation.
Vestel charge points have open charge point protocol and currently can be used on over 70 OCPP backends.
The Vestel charger can be configured using the Installer Miles app, our Drive green App or locally through a connection to the Web UI.
Make sure that the cable is connected correctly to both the charge point and the car and make a note of the LED indicator colour. Check car settings are correct via onboard display or car App.
Refer to the LED indicator list (below) for details.
Randomised delay is active (up to 10 minutes), wait for delay time to expire or force charge using RFID card or APP.
Bluetooth mode active or charging session is waiting for authorisation. Present authorised RFID card or start session using App.
Charging session will begin once off-peak time has been reached. Wait for off peak time or force charge by presenting RFID card or APP.
Error has occurred, remove charging cable, power cycle charger and try session again. If LED remains red, contact customer support.
Anti tamper switch has been activated, check the front cover, close and secure front cover to close switch. Ensure switch is closed to stop notification.
RFID card is not authorised. Charger LED will flash three times when an unauthorised RFID card is presented. Authorise card or use app to start/ stop session.
Libra (EVC04) frequently asked questions
For queries relating to Electric Miles, our partner’s application, please visit their website to explore their FAQs.
Complete our form below and a member of the team will be in touch.